Missing Deductions

This page lists the Count and total Amount of discounts, availed by customers, recorded at each station The register or counter at which a transaction is recorded., and is organized by Type and Category. Records on this page can be edited if you find them wrong, and you can also add missing records.

The page begins with a filter Drop-down boxes that let you select from the options available. that you can use to select the Area*, Store and Date for which you'd like to view the deductions.

The following information is displayed on the page:

Type: The type of discount redeemed by the customer(s).
Category: The category into which the deduction is grouped.
Station: The station The register or counter at which a transaction is recorded. at which the transaction(s) was recorded.
Count: The number of transactions recorded with the particular type and category of deduction at that station The register or counter at which a transaction is recorded..
Amount: The total amount deducted in the transaction(s).
Flags: Indicates actions performed on the deduction record.
- M: The deduction record was manually created in CLEARVIEW.
- Audit button: The deduction record was edited.
  
  Click on the Audit button to see the changes made to the deduction record.

TO CREATE A DEDUCTION RECORD:

Information entered or changed on this page could affect other data stored and hence result in wrong reports. We highly recommend that you contact your CLEARVIEW Support Team and only make changes to these pages under their guidance.

Open the Missing Deductions page.
Select the Area*, Store and Date, for which you want to enter the deduction record, from the drop-down lists.
Click on the Go button.
Click on the Create button if you'd like to create one deduction at a time, or on the Bulk Entry button to enter multiple deductions in one go.
In the Deduction Entry* or Exception Correction - Deductions - Bulk Entry* window:
1. Select the Cashier.
2. Select the register or counter at which the deduction was made in Station.
3. Select the type of deduction from the Category drop-down list.
  - Click on .
    In the Create Deduction Category window:
    1. Enter the name of the category you want to create in Description.
    2. Select the Type of deduction from the drop-down list.
    3. Enter the POS system Point Of Sale system - the system/register used to bill customers and track sales. code for the category being created in Deduction Number on POS.
    4. Click on the Create button.
4. Enter the number of transactions containing deductions in Count.
5. Enter the total amount deducted in Amount.
6. Repeat steps a to e to add more deductions on the Exception Correction - Deductions - Bulk Entry* page.
7. Click on the Create button.

TO EDIT A DEDUCTION RECORD:

Open the Missing Deductions page.
Select the Area*, Store and Date, for which you want to edit the deduction record, from the drop-down lists.
Click on the Go button.
Click on the Update button next to the deduction that you want to correct.
In the Deduction Update window:
1. Make the changes to the details as required.
2. Click on the Update button.

TO DELETE A DEDUCTION RECORD:

Open the Missing Deductions page.
Select the Area*, Store and Date, for which you want to delete the deduction record, from the drop-down lists.
Click on the Go button.
Click on the Update button next to the deduction that you want to delete.
In the Deduction Update window:
1. Click on the Delete button.
2. Click on the OK button in the confirmation request pop-up box A box with a prompt that opens up when you click certain links or buttons in Clearview..

To view all the deleted records for the day (if any), click on the View Deleted Deductions button.

TO AUDIT A DEDUCTION RECORD:

METHOD 1:
1. Open the Missing Deductions page.
2. Select the Area*, Store and Date, for which you want to audit View a detailed list of changes made. the deduction record, from the drop-down lists.
3. Click on the Go button.
4. Click on the Audit button next to the deduction that you want to audit View a detailed list of changes made..
METHOD 2:
1. Open the Missing Deductions page.
2. Select the Area*, Store and Date, for which you want to audit View a detailed list of changes made. the deduction record, from the drop-down lists.
3. Click on the Go button.
4. Click on the Update button next to the deduction that you want to audit View a detailed list of changes made..
5. Click on the Audit button in the Deduction Update window.

Associated Settings

Deduction Categories controls the categories that can be selected for deductions.

*optional section or field that may or may not be visible depending on the settings selected, whether the supplier is integrated or not, etc.